Ford Motor Company has announced a recall of over 1.1 million vehicles in the United States, citing a significant issue with rearview cameras that could lead to safety risks. This recall, covering various Ford and Lincoln models, is due to a software glitch in the infotainment system that may cause the rearview camera image to freeze, delay, or not appear at all when the vehicle is in reverse. This issue reduces the driver’s ability to see behind the vehicle, heightening the risk of accidents.
Affected Ford and Lincoln Models
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2021-2024 Ford Bronco
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2021-2024 Ford F-150
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2021-2024 Ford Edge
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2022-2025 Ford Transit
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2021-2023 Ford Mach-E
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2023-2024 Ford Escape, Ranger, and Mustang
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2022-2024 Lincoln Navigator, Corsair, and Nautilus
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2023-2024 Ford Super Duty (F-250, F-350, F-450, F-550, F-600)
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2022-2024 Ford Expedition
In total, approximately 1,075,299 vehicles are affected by this recall.
How Does the Issue Impact Drivers?
The software error within Ford’s infotainment system may cause the rearview camera feed to either delay, freeze, or fail entirely. When reversing, the lack of a visible rearview image can obstruct the driver’s view, leading to potential collisions, particularly in parking or tight spaces. While Ford is not aware of any injuries linked to this issue, they have acknowledged one minor crash that caused property damage.
Ford became aware of the problem after the National Highway Traffic Safety Administration (NHTSA) received over 30 complaints about rearview camera issues in certain Ford F-150 models. After investigating, Ford’s engineers traced the problem to specific software versions in their Sync infotainment systems.
What’s Being Done to Fix the Issue?
To address the issue, Ford is offering a free software update. For vehicles equipped with over-the-air (OTA) update capability, the software will be fixed remotely, while others will need to visit a Ford or Lincoln dealership to complete the update. This fix will update the vehicle’s accessory protocol interface module (APIM) software, which controls the infotainment system and rearview camera.
Ford plans to notify affected vehicle owners via mail starting June 16, 2025, and a second letter will be sent once the remedy is available later this year, likely in the third quarter.
Why the Recall Matters
This recall underscores the growing importance of software reliability in modern vehicles, especially as automakers increasingly rely on digital technology in areas like safety and driver assistance systems. A small software glitch can potentially cause large-scale safety concerns, highlighting the need for quick and efficient updates to keep drivers safe.
What Should Affected Owners Do?
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Check the VIN: Verify if your vehicle is part of the recall by checking your Vehicle Identification Number (VIN) on the Ford or NHTSA website.
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Stay Informed: Keep an eye out for the notification letter, which will be mailed by June 16.
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Visit the Dealership: Once the software fix is available, bring your vehicle to a Ford or Lincoln dealership for the update.
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Over-the-Air Update: If your vehicle supports OTA updates, you will receive the fix automatically.
If you have any questions or need assistance, you can contact Ford customer service at 1-866-436-7332 or the NHTSA hotline at 1-888-327-4236.
Conclusion
This recall serves as a reminder of the potential hazards linked to vehicle technology failures, particularly when it comes to vital systems like rearview cameras. Ford is taking steps to resolve the issue, and owners should act promptly when notified to ensure their safety on the road. If you drive an affected Ford or Lincoln vehicle, be sure to check the recall status and schedule the necessary software update.
By taking swift action, Ford aims to minimize the impact of this recall and maintain its commitment to customer safety.
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Mritunjay Vishwakarma is an accomplished professional with a BSc in Mathematics from Mahatma Gandhi Kashi Vidyapith and a Master’s in Travel Management. Hailing from Varanasi, he combines his academic expertise with a deep passion for travel and tourism. With extensive experience in content research and content writing, Mritunjay excels in crafting insightful and engaging content. His expertise in research allows him to deliver accurate, well-researched articles that inform and educate his audience. Mritunjay continues to explore and expand his knowledge in the field of travel management and content creation, offering valuable insights to readers.