Ford Issues Massive Recall: 1.1 Million Vehicles Affected by Critical Rearview Camera Software Issue

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Ford Issues Massive Recall: 1.1 Million Vehicles Affected by Critical Rearview Camera Software Issue

Ford recalls 1.1M vehicles due to serious rearview camera issue 10/27/2023 Sorry for the trouble, we’re still working on it. The recall spans select Ford and Lincoln models from the 2021 to 2024 model years and includes the F-150, Bronco, Edge, Escape, and Mach-E. The issue stems from a software bug in the Ford Sync infotainment system, which manages the backup camera. When the vehicle is in reverse, the camera image will freeze, exhibit a delay, or not appear at all, increasing the risk of a crash.

The recall affects a number of popular models such as the 2021–2024 F–150, 2021–2024 Bronco, 2022–2025 Transit, and the 2023–2024 Escape. Impacted are also the 2021-2023 Lincoln Nautilus, and 2024 Mustang and 2024 Ranger. The problem with the software forces the infotainment system to reset with no advance warning, freezing or creating a blank screen while in reverse. So far, Ford is aware of one minor crash associated with the problem, but no injuries have been reported.

Why Ford Owners Need to Act Fast on Software Update Recall

Ford Issues Massive Recall: 1.1 Million Vehicles Affected by Critical Rearview Camera Software Issue

Ford said it will fix the problem by updating the vehicle’s software via over-the-air updates or at dealerships with a fix if necessary. The initial notifications will hit affected owners starting June 16, 2025, commencing the recall process. A second round of letters will go out once the fix is available in software, which is not expected to happen until Q3 2025. It is one of Ford’s largest recalls in recent memory, affecting up to 1,075,299 vehicles in the United States.

It’s the latest action Ford has taken in a long series of recalls aimed at addressing perceived safety problems with the automaker, which are sometimes tied to the company’s in-car infotainment systems. Ford’s rearview camera problems have previously been under scrutiny, including a $165 million civil penalty in 2021 after a probe found that it hadn’t recalled affected vehicles quickly enough. Owners of affected vehicles should keep an eye out for a recall notice in the mail and set up the needed repairs to keep their rides safe.

This recall serves as an important reminder to Ford owners to keep an eye out for safety recalls and confirm that your vehicle has the latest technology updates. More than just to not have the hassle of changing a tyre; your own safety and other road users for that matter too. The sheer scale of the issue means owners should not hesitate to get the updates done — and minimize any ongoing risk. Check Ford’s recall site here or call customer service at (800) 392-3673 for the latest on how to get your car’s software updated.

Read more – Ford’s Huge Recall Could Impact Your Safety – Find Out If Your Car is Affected!

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